When will you open?
We are open. Please note the following: only those aged 18+ and up are allowed at the Resort until further notice.
Will there be any restrictions when you open?
A detailed health & safety program has been finalized that prioritizes the health and safety of our team members, guests, and community. Click to view our Health & Safety Program
Please note the following: only those aged 18+ and up are allowed at the Resort until further notice.
Are masks mandatory?
Everyone must wear a properly worn mask that covers their nose and mouth. A properly worn mask is required while on property. Masks may be lowered in the following instances:
• While eating or drinking when seated at a food outlet or dining area.
• While eating or drinking a beverage on the gaming floor.
• When asked to temporarily lower your mask for verification of identity.
Guests are encouraged to bring their own mask. One will be provided at the entrance for those who do not have one based on availability of inventory. Bandanas, gaiters, and masks with valves are not acceptable face coverings. Face shields worn as the only means of a face covering are not accepatable. Properly worn masks with a face shield is acceptable.
Is smoking allowed?
Effective Monday, July 20 at 12:01 am we are temporarily changing our designated smoking areas. Smoking & Vaping is permitted in two areas; the designated Three Fires Conference Center room or hotel room designated as a smoking room. All other areas, including the courtyard and outdoor pool, are smoke-free and vapor free.
Is there shuttle service or valet available?
These services are suspended until futher notice.
Do you have wheelchairs available for use while on property?
No, wheelchairs are not available until further notice.
Is the Big Lake Buffet open?
Sorry no, this restaurant is closed until further notice.
Can I participate in the Birthday promotion, if my birthday occurred while you were closed?
Sorry, the birthday promotion is available once during the calendar month of your birthday. If your birthday occurred during a month that we were closed, our promotion was not available.
Is there someone available to contact for other questions?
Can I book a room?
Reservations may be booked using the online reservation system.
For more convenience, we now have a texting option. To make a reservation by text type Reservation to 231-237-8547
Reservations may be limited. Players Club members that received special room offers should contact the hotel for their preferred rate at 1-866-466-7338
Gold & Elite members should contact the Casino Host Office for assistance.
Is the RV Park open?
No. The RV Park is now closed for the season and will re-open in the Spring.
Are the indoor pools open?
Is the outdoor pool open?
No. The outdoor pool & spa is now closed for the season and will re-open in the Spring.
Is the Nectar Spa & Salon open?
Sorry no, it is closed until further notice.
Can I see my players club online?
Yes! Please register for free access, then log into your player account at My River Rewards.
You’ll feel it the second you walk through the door – our signature brand of hospitality that you can’t find anywhere else. Our friendly team will take care of everything you need while you’re here, because we know even the smallest details can make the biggest difference in your stay.